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    TSI1225
    Hitachi HiCommand® Tuning Manager Software Installation, Operation & Administration Combo (EMEA only)

    Duration - 5 days

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    Course Description
    This course provides a full product overview, including in-depth knowledge required for installation, set up and
    configuration, operation, administration and troubleshooting of Hitachi HiCommand? Tuning Manager software.
    The course is a condensed combination training of TSI0206 and CSI0163.
    The lab portion of the course provides extensive practical training in the following fields:
    Installing Tuning Manager server, installing agents for RAID, platform and switch,
    creating alerts to support IT service level agreements, adding users with different security levels, launching other
    Hitachi HiCommand products, use of Performance Reporter to create appropriate system and user reports. Setup
    of Tuning Manager software using the web client and performing key configuration tasks, single sign on, database
    backup, upgrade procedures, maintenance and troubleshooting. The lab portion of the course provides training in
    a Sun Solaris and/or Windows 2000/NT environment.

    Access
    Check all that apply
    _x_Hitachi Data Systems employees _x_Channel partners ___ Customers ___External and guests

    Target Audience
    Channel Partner System Engineer, GSS Delivery Consultant, HDS Employees

    Prerequisites
    General knowledge of storage terms and concepts associated with the open systems and/or Microsoft Windows
    operating environments
    A course on a Hitachi Data Systems storage system or equivalent knowledge:
    Hitachi TagmaStore® Universal Storage Platform
    Hitachi Lightning 9900™ or 9900 V Series enterprise storage system
    Hitachi TagmaStore® Adaptable Modular Storage or Workgroup Modular Storage

    Additional Recommended Courses
    CCI0184 - Hitachi TagmaStore USP Foundation and Fundamentals
    CCI0480 - Hitachi TagmaStore USP and NSC Hardware and Software Fundamentals Workshop
    TCI0460 - Hitachi TagmaStore Adaptable Modular Storage and Workgroup Modular Storage Architecture and Administration
    TCI0560 - Hitachi TagmaStore AMS and WMS Hardware and Software Fundamentals

    Course Objectives
    Upon completion of this course, the learner should be able to:
    • Identify the purpose and benefits of Hitachi HiCommand® Tuning Manager software 5.0
    • Describe the architecture and major components of Tuning Manager software
    • Describe the planning process to assure a successful installation of Tuning Manager software
    • Use a pre-assessment worksheet to determine requirements and installation of a small, medium, or large configuration
    • Install and configure Tuning Manager server
    • Install agents for RAID, platform and switch
    • Identify common installation issues including integration with other HiCommand products, single sign on, and backing up the Tuning Manager database
    • Describe maintenance and troubleshooting issues and strategies
    • Upgrade to Tuning Manager 5.0 from Tuning Manager 3.5 or 4.X
    • Setup Tuning Manager software using the web client and perform key configuration task
    • Use the Performance Reporter to ensure the installed Tuning Manager Agents are correctly reporting to the Tuning Manager Server
    • List key capacity and performance metrics for each IT entity
    • Describe three key Tuning Manager use-cases
    • Operate Tuning Manager standard workflow
    • Create Tuning Manager alerts to support IT service level agreements
    • Add Tuning Manager users with different security levels
    • Launch other Hitachi HiCommand® products from Tuning Manager
    • Create scripts that are launched from Tuning Manager alerts
    • Describe when to use Master Console reporting and when Performance Reporter is appropriate
    • Use Tuning Manager Master Console to identify the sources of a heavy load found on any RAID subsystem resource
    • Do comparisons of performance and load for different times
    • Describe the different types of Performance Reporter System Reports
    • Create new Performance Reporter User Reports

    Category
    Storage Management

    Key Words
    HDtM, Tuning manager, Performance Reporter, Storage Management, HiCommand, EMEA only

     

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